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Contact Virtual Pay
Ready to Get Started?
Virtual Pay’s support team is online and available 24 hours to assist you get the most out of our products.
We are focused on delivering the highest level of service for merchants, their customers, our developer community as well as our partner network. Our approach has always been consumer focused, to ensure nothing but a positive impact on your business. Contact us today.
For transaction support Email us at:
support@virtual-pay.io
For sales inquiries Email us at:
sales@virtual-pay.io
To report fraud or get fraud assistance Email us at:
fraudreporting@virtual-pay.io
Need to contact one of Virtual Pay’s global locations? Refer to the contact details below. Kindly note that depending on the specific location, you will need to observe working hours and public holidays for the relevant jurisdiction. Virtual Pay International looks forward to hearing from you!
Dubai
Location: 88, Park Lane, Business Bay, Dubai
Phone: +971 567 456 594
Mauritius
Location: Suite 201, Level 2, The Catalyst, Ebene, Mauritius
Phone: +230 5915 1174
Kenya
Location: No.16, Kabarsiran Avenue, Off Waiyaki Way Nairobi, Kenya
Phone: +254 756 441 826
Seychelles
Location: Suite C, Orion Mall, PalmStreet, Victoria, Mahe, Seychelles
Phone: +248 252 5217
Uganda
Location: 4th Floor Acacia Mall, Room 342, Plot 14-18, Cooper Road, Kisementi, Kampala, Uganda.
Tanzania
Location: Wing B, Second Floor, Golden Jubilee Towers, Ohio Street, Dar Es Salaam, Tanzania
Email : tzsupport@virtual-pay.io
Phone: +255 718 302 020
Ghana
Location: 61 Travellers Close, HFC Estate Community 18, Tema, Greater Accra, Ghana
Nigeria
Location: 16, Raymond Njoku Street, Off Awolowo Road, Behind Falomo Shopping Complex, Ikoyi, Lagos State, Nigeria.
Rwanda
Location: Kacyiru, Gasabo, Umujyi wa Kigali, Rwanda
Zambia
Location: 18, Great East Road, Handsworth Park, Lusaka, Lusaka Province, Zambia
South Africa
Location: 27 Jan Smuts Ave Randburg Johannesburg, 2196 South Africa