Contact Virtual Pay

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Virtual Pay’s support team is online and available 24 hours to assist you get the most out of our products.

We are focused on delivering the highest level of service for merchants, their customers, our developer community as well as our partner network. Our approach has always been consumer focused, to ensure nothing but a positive impact on your business. Contact us today.

For transaction support Email us at:
For sales inquiries Email us at:
To report fraud or get fraud assistance Email us at:

Need to contact one of Virtual Pay’s global locations? Refer to the contact details below. Kindly note that depending on the specific location, you will need to observe working hours and public holidays for the relevant jurisdiction. Virtual Pay International looks forward to hearing from you!


Location: 88, Park Lane, Business Bay, Dubai


Location: Suite 201, Level 2, The Catalyst, Ebene, Mauritius


Location: No.16, Kabarsiran Avenue, Off Waiyaki Way Nairobi, Kenya


Location: Suite C, Orion Mall, PalmStreet, Victoria, Mahe, Seychelles


Location: 4th Floor Acacia Mall, Room 342, Plot 14-18, Cooper Road, Kisementi, Kampala, Uganda.


Location: Wing B, Second Floor, Golden Jubilee Towers, Ohio Street, Dar Es Salaam, Tanzania
Email :


Location: 61 Travellers Close, HFC Estate Community 18, Tema, Greater Accra, Ghana


Location: 16, Raymond Njoku Street, Off Awolowo Road, Behind Falomo Shopping Complex, Ikoyi, Lagos State, Nigeria.


Location: Kacyiru, Gasabo, Umujyi wa Kigali, Rwanda


Location: 18, Great East Road, Handsworth Park, Lusaka, Lusaka Province, Zambia

South Africa

Location: 27 Jan Smuts Ave Randburg Johannesburg, 2196 South Africa